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SHIPPING INFORMATION

Summary 

  • Every item is handcrafted by Esther in Cornwall and ready to be shipped, unless otherwise stated

  • Items will be sent within 2-5 days after placing the order

  • Free delivery for all orders in mainland UK

  • Orders will be shipped via Royal Mail Special Delivery - next day. They are tracked, insured and will require a signature upon arrival

  • You will receive a confirmation email once your order has been shipped with tracking details

Delivery Times

  • Pieces in stock will be sent within 5 days of placing an order. In the case of a piece taking longer than 5 working days, Esther will be in touch to advise an estimated delivery date.

  • Bespoke orders will take longer for dispatch this could be between 4-8 weeks. This is dependent on the type of piece being made and its requirements. 

  • Any date or time is an estimate only.

  • If you require an item urgently, contact Esther and she will do her best to accommodate your needs.  

Packaging

  • All items are delivered in an eco-friendly gift box, which can be used to keep your products safe when not in use. 

  • Larger items also come in an eco-friendly gift box and are protected with wood wool an eco-friendly and biodegradable product.  

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